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Confessions to Ghost Tour Guides of The 1886 Crescent Hotel & Spa

As Southern Living Magazine recently boasted, “The 1886 Crescent Hotel & Spa is Known to Have Ghostly Guests”.  Many of these ghostly guests have become well-known thanks to nearly 20 nationally and internationally syndicated paranormal television programs that have produced and broadcast episodes on “America’s Most Haunted Hotel”.   However, here are a few new tales, as told to the hotel’s ghost tour guides; stories that even the paranormally savvy might not know but will enjoy, nonetheless.

 

Paranormal Report 1: Last week I met a couple that was staying here at the Crescent on the first floor near the Governor’s Suite. They said the first night of their multi-night stay nothing happened; explaining that they had heard that you need to be in the hotel at least a couple of nights before anything strange happens. They said on their second night, when they were going to bed, they folded the blanket and comforter back onto the foot of the bed and just slept with only the sheet covering them.  The husband awoke in the middle of the night sweating, turned on the bedside lamp, and woke up his wife in dismay. The blanket and comforter were not only pulled up over them but someone or something had tightly tucked them in.  He said that happened three times that same night.  Whoever or whatever was in the room,  he said, wanted them tucked in and tucked in tightly.  After that, during the rest of their stay, they would discover upon awakening or returning to their room that things would had been moved around in the room from where they were before going to sleep or departing from the room.  They said that items moved were just small insignificant things but enough to let them know someone or something was or had been there. They concluded by stating that they really enjoyed their stay and that they would indeed be returning to the Crescent.

Paranormal Report 2: Room 419 is the room said to still be inhabited by the spirit of Theodora, a prim and proper woman.  She is believed to have been a live-in member of Norman Baker’s “Cancer Curable Hospital” staff during the late 1930s and Room 419 was her room.  Records show that Room 419 is the Crescent Hotel’s second most requested room because of Theodora’s rumored “housekeeping service”, tidying up after guests who stay in that room but only if she enjoys their company.  I have been told by guests staying in Room 419 that they conduct experiments in that room, purposely leaving messes in hopes that Theodora will make her presence known by folding their clothes, organizing their closet and/or attractively arranging personal items that had been scattered around the room.  All told me that, evidently, Theodora must not have given them the ghostly nod of approval.  Then, just recently, a couple told me they had purposefully scattered their loose change around the room on tabletops, nightstand, etc., shortly before leaving for dinner downstairs in the Crystal Dining Room.  Upon their return, they were overjoyed to find their coins neatly reorganized in stacks of quarters, dimes, nickels and pennies and all placed together atop their dresser.  No one knows how Theodora determines whom she favors but this couple, it appears, had managed to make a good impression which they said was “quite cents-able”!

Paranormal Report 3:  Guests who revisited our hotel recently and retook the ghost tour took delight in recounting a story that had happened to them at the Crescent some 10 years earlier.  They said that they had arrived around two o’clock one spring afternoon for an early check-in.  They got their one key to Room 221 and proceeded to take the elevator to the second floor.  When the elevator door opened, standing there, seemingly waiting for them, was a man in an all-black Victorian-style outfit.    The man asked if he could show the couple to their room.  Thinking he was a hotel employee; they told the man they were in Room 221 and handed him their key.  Upon arriving at Room 221, the helpful man unlocked the door and pushed it open. The man remained just outside the doorway, smiling and tilting his head side to side repeatedly.  The guest quietly turned to her husband and suggested that perhaps the man wanted a tip.  In the nanosecond that it took the husband to turn to hand the man a tip, the man had disappeared, nowhere to be seen down the long hallway.  Puzzled, but not concerned, the couple relaxed in their room until they left for their scheduled evening ghost tour.  Following the tour, they returned to their room only to discover that their key would not unlock their door.  They went down to the front desk where the clerk apologized that, by mistake, he had given them the key to Room 321 at check-in.  The couple explained that the key worked for the employee who let them into their room, describing the helpful man and his attire.  The front desk clerk informed them that they had no employee who fit that description and no employees wear that kind of attire.  The couple never saw that “helpful man” again.

Bill Ott, the hotel’s director of marketing and communications, said, “Guest experiences such as these are quite varied and numerous, and guests seem thrilled to share them with hotel employees.  What makes them believable, unbeknownst to them, is that many of their individual experiences are often identical to a story that was shared two weeks, two months, two years ago by someone they never knew who stayed in the same room or visited the same locale in the hotel.

“And oh, and by the way, the most requested ‘active’ room in the hotel is Room 218, Michael the Irish stonemason’s room.  He is said to have died in the footprint of that room into which he fell while helping build the Crescent Hotel back in 1885… but you’ll have to take our ghost tour to get the full story.”

ESP Weekend 2019

Eureka Springs Paranormal Weekend

January 4, 5, 6 & 11, 12, 13 2021

Book Tickets & Package below.

Eureka Springs Paranormal (ESP) weekend at the 1886 Crescent Hotel has evolved over seven years.  What began as an opportunity for paranormal investigation groups to explore the active areas at night for one weekend in January, has grown to a two-weekend, two-hotel investigation  – and not only of ghosts.

The phrase Extra Sensory Perception refers to the mysterious powers that some people (and maybe all people) possess, that seem to defy the laws of space, time and even logic.

You will have many opportunities to explore your own psychic abilities at ESP19, our interactive weekends – opportunities to share your experiences, feelings, questions, realizations with other companions on the quest.  And at night we will be attempting to communicate with those who linger in this hotel long after their bodies are dead and buried.

This Year’s Headline Investigators

2019 Agenda

Buy Your Conference Pass

 

  

America’s Most Haunted Hotel: Ghost Stories

Every October here in Eureka Springs, a historic village of 2,000 in the Arkansas Ozarks, USA Today-haunted26x-largethe 1886 Crescent Hotel and Spa becomes the epicenter of heightened paranormal activity.  Even though encounters with hotel “guests who check out but never leave” are experienced the year-round in this mountaintop spa resort, experiences not easily explained in this Historic Hotel of America seem to increase exponentially during the weeks just prior to Halloween.

Empirical experiences disclosed to the hotel’s nightly ghost tour guides might tend to legitimize The Crescent’s claim of being “America’s Most Haunted Hotel”.  Here are six of those recently reported experiences in the guide’s own words:

o   “Of late, some people on my ghost tours are getting touched, poked, and pinched.  Nothing harsh, mind you, just gentle touches and nudges.  One of the most extraordinary recent happenings took place when one tour was being seated in the morgue (a leftover from when the hotel was purchased and utilized as an alleged cancer-curing hospital by a charlatan named Norman Baker in the late 1930s).  We heard a loud squeaking sound and the large, heavy, sliding door behind the seating area moved several inches ‘on its own’ on the rusty track from which it was suspended.  We all practically jumped out of our skins!  We all wondered which ghost in the morgue did that!”

o    “A three-year-old girl who came on the tour with her family started saying, ‘Bye-bye, baby.  Bye-bye, baby’ and waving goodbye in one certain direction as we exited the morgue.  No one could see to whom she was speaking.  She had been silent the entire tour until that point and then she kept looking directly at one ‘empty’ point in the room saying ‘Bye-bye, baby.’ over and over again.  Her father, the one carrying her, was impressed since he already believed in ghosts.”

o    “Apparently some girls in the morgue during one of my recent tours asked the EMF 442b0ee4afc877c2f630c55ed542b041meter (electromagnetic field reader used by many as a ‘ghost meter’) if Michael (an Irish stonemason who fell to his death during hotel construction) was listening.  The meter responded in the affirmative.  Their next question involved whether Michael preferred brunettes, blondes, or gingers.  At the mention of ginger hair, the EMF reader went crazy-fast.  So, in the minds of those witnesses, it is official that Michael, said to be a well-known ladies’ man even in his ghostly state, likes redheads the best!”

o   “My sister-in-law stayed at The Crescent about a year ago and the Jacuzzi and tub water kept turning itself on and off even after getting out of the tub.  It happened about three times, coincidentally each and every time she would post ‘This better not happen again on her Facebook page.  The timing of it was almost comical.  She called the bellman and asked him about it and he said it doesn’t usually happen in her room but has happened in several other rooms.  She joked that The Crescent must be an ‘equal ghost room visitation opportunity’ hotel since you never know where things will happen when a spirit’s energy starts moving around.”

o    “Recently, I got a rather unexpected reaction from a couple on my tour.  It was during my explanation of Norman Baker’s suite, the one he used while operating his hospital.  I mentioned that he had two giant St. Bernard dogs for protection.  The lady next to me snapped her head in my direction with wide and startled eyes.  She then looked at her husband pointedly as if in silent communication.  I smiled and stopped and asked if she had a question.  She said that they stayed in that room the night before and that they kept hearing scratching noises in the stairwell outside the door all night.  They kept telling themselves that it was nothing, nothing.  But, when she heard about those huge dogs she said that she was afraid to stay in their same room again that evening.  I assured her that nothing bad has ever happened to any of our hotel guests, only that they sometimes hear or see odd things.”

o    “ “One night, right after our tours had ended, a young woman who had been on one of my tours came running out of the bathroom telling me, ‘I just went in the bathroom and as soon as the door shut behind me I proclaimed out loud that I didn’t believe any of this!  And immediately after I had said that water started pouring out of the ceiling!  I couldn’t get out of there fast enough!’  I investigated to find the sprinkler head and the floor were both wet but had no flowing water.  Maintenance could not explain how or why it happened.  Needless to say, she had turned from cynic to ghost believer in the space of just a few short moments.”

“October is a wonderful and crazy month for The Crescent,” said Bill Ott, the hotel’s PACmay-236director of communications.  “People love the dual reason for a visit at this time:  awesome fall color and a chance to have a close encounter with one or more of our previous guests who have ‘crossed over’.”

“Interest around the world in our paranormality seems to grow during October.  Numerous international and national radio and television stations call or come by the hotel for an October interview.  For that same reason, many of the nationally-released television network programs like ‘Ghost Hunters’ seem to replay their Crescent episodes more often during the tenth month of the year,” Ott concluded.

This may be why the thousands of guests who step inside the 129-year-old five-story limestone structure during the 30 days leading up to Halloween will inevitably inquire at check-in, “Is the Crescent really haunted?”  Desk clerks reply with, “Please let us know when you check out.”

For more information on the paranormal aspect of the 1886 Crescent Hotel and Spa, go to americasmosthauntedhotel.com.

Sleeping with a Ghost…

…is guaranteed during the month of October 2016 at America’s Most Haunted Hotel as every room -even Michael’s Room 218 (said to be the most active room in the hotel)- will have a “ghost” on the bed welcoming guests as they enter.

 “America’s Most Haunted Hotel”, the 1886 Crescent Hotel & Spa, is giving overnight guests during the month of October a guarantee that they can sleep with a ghost.   The ghost of the guarantee may not be of the paranormal kind but a “ghost” nonetheless.

“When guests check in to the 1886 Crescent Hotel, the question most often asked when handed their key is ‘Is there a ghost in this room?’  Well, during the month of October, Crescent front desk clerks can cheerfully answer ‘Yes!’,” said Jack Moyer, hotel vice president and general manager.

The 1886 Crescent Hotel, a proud member of Historic Hotels of America, has been featured on nearly 10 nationally syndicated paranormal television shows in as many years and is regularly listed at or near the top of all haunted hotel lists found online.  “USA Today has featured our hotel in full-page articles twice and NBC’s Today Show has mentioned our property on numerous Halloween versions of their morning broadcast,” Moyer added.  “However, the best national exposure of our ‘guests who check out but never leave’ was when Syfy’s highly popular Ghost Hunters program captured a full body apparition here on their thermal imaging camera while conducting an on-site investigation.  They called it ‘the holy grail of ghost hunting’.”

Throughout the years, many guests have reported seeing, hearing or feeling an apparition in their room during their overnight stay at the 1886 Crescent.  Some have even described those sensations in or around the bed while sleeping.

“It was the frequency of these random encounters that encouraged us to offer every overnight guest during this October such an experience,” explained Moyer, “even though in a somewhat whimsical manner.  We will be decorating each sleeping room with a cute, cuddly, three-foot by two-foot by one-foot white plush ghost to hang on to during the sleeping hours.  A paranormal security binkie has never taken a more delightful form.”

Moyer concluded, “As an added bonus, if any guest wants to take home one of these snuggly ghosts, they will be available in our hotel gift shop.”  Large Ghost $125.00 (stay the night and the large ghost is only $86.86) Small Ghost $25.00

For more information, one may go to CrescentHotel.com and AmericasMostHauntedHotel.com .

My camera kept going off

Debbie Baxter was in Room 419 on a ghost tour in July. Her camera kept going off and taking pictures sporadically until the battery drained out. Here is one of the photos taken by her camera of interesting reflections or light anomalies on the face of the painting of Theodora.

Spring Break Tours

Spring Break Ghost Hunting at America’s Most Haunted Hotel–

Bring your family and stay at the Crescent Hotel during Spring Break for a fun ghost hunting experience.  Many families enjoy staying at the hotel and like knowing their kids are in a safe environment where they can roam the hallways looking for orbs to capture on their phones.  You will be amazed how many show up!  The Crescent Hotel not only has nightly ghost tours that end in “the morgue”but the hotel also offers Ozark ghost stories told around a campfire with NEW times (Flickering Tales: Tues – Sun.)  If you are looking for a little more of a lighthearted take on ghosts, check out the super natural comedy thriller-“Not Really A Door,”  offered (Thurs – Sun.)

*Please purchase your tickets in advance as tours do sell out.

BUY Tickets Here

ghsot tours

Unexplained Happenings At America’s Most Haunted Hotel

When Marty and Elise Roenigk purchased the Crescent Hotel in 1997, they inherited a confused association with the paranormal and what seemed to be a hundred years worth of ghost stories. At that time, years before the TAPS Team of the popular SyFy Network’s Ghost Hunters program paid a visit to this Historic Hotel of America, many hotel owners might have hesitated to publicize the fact that their establishment was haunted, but the Roegniks were interested and decided to take a different approach.

That path was to restore the hotel as a destination spa resort but also purs442b0ee4afc877c2f630c55ed542b041ue what many had claimed: the 1886 Crescent Hotel was America’s Most Haunted Hotel. A key part of that early pursuit included Mr. Roenigk pursuing and hiring two certified mediums, Ken Fugate and Carroll Heath, both of San Francisco CA natives, to “read” the building. Their findings, plus the startling number of repeated sightings that had been recorded over the decades, became the basis of what has become the nightly Crescent Hotel Ghost Tour. It is only now, however, that one of the most compelling discoveries from that initial reading has become ever so clear.

Jack Moyer, hotel general manager for the Roenigk Era, recounted, “I clearly remember Carroll Heath stating that he had discovered a portal to ‘the other side’ for those who are on the same ‘frequency’.” Moyer, a skeptic at the time, laughed and continued, “I remember asking myself ‘what were we thinking’ trying to explore this unexplained world. But after more than a decade of working around the paranormal, I now assuredly recognize how many people truly connect to the spirits here at the Crescent. And there is a new and specific reason why.”

Moyer’s reason is the fact that after 18 years he has been confronted with the realm of a chilling coincidence that caused the original portal discovery to resurface. It started with dialogue involving Moyer and current hotel ghost tour manager Keith Scales.americas most haunted hotel

“Keith came to me to share a concern about a phenomenon that had been reoccurring on his nightly tours,” Moyer explained. “That phenomenon included multiple guests who had grown faint, with a few passing out briefly, at the same tour stop with no reasonable explanation. Then Scales described the location and it was the area that had been indentified as a portal more than a decade ago by Heath.”

“Scales then took me to the place and pinpointed the portal phenomenon as happening just outside the hotel’s ‘annex’ entrance, exactly where Heath had identified the location of his portal years ago,” Moyer disclosed.

This phenomenon has guests suddenly turning pale, falling against and then sliding down the wall in a faint. Although the loss of consciousness does not last very long and complete recovery is immediate, it tends to further substantiate the hotel’s legendary supernatural connection to the paranormal.

Moyer went on to say, “What made that moment most chilling was when Keith and I realized that this portal was directly above the ‘morgue’ located in the bottom level of the hotel.”

Now in its seventeenth year, the ghost tour of the 1886 Crescent Hotel continues to increase in popularity. Paranormal evidence in the form of personal experiences, orb sightings and other anomalous photography keeps coming in, oftentimes on the tours themselves lending credence to the ghostly legend.

“That legend continues to grow as yet another phenomenon is recognized, one that occurs crescent hotel morguewith uncanny frequency about every couple of weeks or so,” Scales added. “What makes it legendary is that seems to rise up in a vertical plane from the notorious Norman Baker’s morgue.” (It should be noted that Norman Baker from Muscatine IA purchased the hotel in 1937 and operated it as a “cancer curing” hospital until late 1939 when he was arrested for mail fraud.)

Scales was quick to point out the Crescent Hotel is super-cautious about accepting events as supernatural. He stated that 95 percent of reported paranormal phenomena can be explained by normal means but there is always a residue, maybe five percent of experiences, that defy explanation, “We don’t know why some people have a tendency to faint at this particular place, we only know that they do at the place where activity of various kinds has been reported over decades.   ”

Both Moyer and Scales agree that the most curious fact is that this event has never been known to occur anywhere else on the tour except at this one, specific location, a location that sits directly above the infamous morgue.

“Whether there are portals to other realities here at the 1886 Crescent Hotel or not, no one can say, confirm, nor deny,” Moyer concluded. “It’s all part of the mysterious, unexplained happenings of America’s Most Haunted Hotel.”

Other paranormal encounters and photographed images may be found at AmericasMostHauntedHotel.com.

A Must See Video!

We recently came upon a video from a couple who had recently stayed in room 318 at the Crescent Hotel and captured something we just couldn’t believe.  Please note, the hotel does not have central heat/air but instead has ac window units which are located at the opposite end of this room.  Whether this was a hoax or not, you be the judge!

WATCH VIDEO-CLICK HERE

A Tale of Two Hotels

Eureka Springs boasts many historic hotels, two of which dominate the city skyamericas most haunted hotelline: the famous 1886 Crescent, “the most haunted hotel in America”; and the 1905 Basin Park, built just steps from the magic healing spring around which Eureka Springs exploded into being. Both hotels offer tours of the premises.

The Crescent offers one of the best-attended ghost tours in the United States. You will start on the top floor and wind down to the notorious Norman Baker’s morgue. On the way, experienced guides in period costume relate events from the hotel’s strange and colorful history, and tell the stories that have come down to us over decades of ghostly sightings and experiences. Few people visit Eureka Springs without taking the ghost tour at the atmospheric Crescent Hotel!

The Spirits of the Basin tour is one of newest attractions in Eureka Springs, and rapidly Spirits of the Basin Tourbecoming another “must-do” activity while in town.  Guests explore the tallest building in Eureka Springs – “eight stories high and every floor a ground floor” according to Ripley’s Believe it or Not – from the primal underground cave to the specially-built safety deck on the roof, while knowledgeable storytellers evoke the years gone by.

What do we mean by “Spirits?” Firstly, this is a tour about people – the rich parade of fascinating individuals who lived and worked (and perhaps also linger) at “the people’s hotel, the beating heart and soul of Eureka Springs.”  Secondly, spirits of the basin tourwhile nowhere can compare with the Crescent for tales of the supernatural, the Basin Park has its own stories of ghostly Spirits. And since the Basin Park functioned as a popular speakeasy during the “Chicago years” of the 1940s and ‘50s, “Spirits” also refers to contraband liquor… The tour concludes with a complimentary shot of Arkansas rye whisky for interested guests.

Come to Eureka Springs and take both tours. Meet the ghosts who have lingered for decades in the halls of the majestic Crescent Hotel, and delve into the past at the Basin Park to hear the stories of the folks who made Eureka Springs what it is today!

We recommend you book your tours in advance through www.reserveeureka.com.

PS: look for weekly articles about the tours, containing interesting tidbits of information you will not hear from the guides on our Facebook pages!

Americas Most Haunted

americas most haunted hotel facebook

 

 

Spirits of the Basin Tour 

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Want to be a Ghost Tour Guide?

THE 1886 CRESCENT HOTEL GHOST TOUR TEAM IS EXPANDING!ghost tour guides

Do you love to tell stories? Do you live in or near Eureka Springs?

Come work at the most haunted hotel in America!

Good pay, working conditions. Hiring immediately Must be available evenings and weekends.

Also hiring: LEAD TOUR GUIDE AT BASIN PARK HOTEL for new Spirits of the Basin tour!

Write to Tour Manager @ kscales@ix.netcom.com now!